Promotion and Offer Terms of Use

DREAMCLOUD BUNDLES OFFER – TERMS & CONDITIONS

Products ordered within the offer must be purchased within the valid offer period but can be despatched at any date permitted by the Delivery Calendar.
This offer can be used multiple times within the offer period. The offer cannot be used in conjunction with any other offer discounts.
If the items in your shopping basket qualify for the relevant offer, this discount will already be applied at checkout
Products supplied in the offer are subject to availability.
Items ordered may be shipped separately, and delivered by different couriers.
365 Trial only applies to the mattress.
Non-mattress items have a 2 year warranty and 14 day return for unopened products.
DreamCloud Sleep reserves the right to cancel, change or extend the offer at any given time.
There are no cash alternatives to the offer. Promotions cannot be backdated or applied retrospectively to orders already Placed.
If the DreamCloud Mattress is not for you and wish to return it, your refund would consist of a percentage of the total paid for your bundle (based on the specific bundle purchased).

OFFER CODES.

From time to time, We may provide offer codes (“Offer Codes”) through various communications and advertising channels that are redeemable towards a purchase on the Website, while supplies last, and subject to certain product exclusions or any other restrictions as determined and communicated by Us in Our sole discretion. Only valid Offer Codes provided by Us and fulfilling the terms of such Offer Code will be honoured at checkout. Offer Codes supplied by a third party unauthorised to provide such Offer Codes by Us will not be considered valid. Each Offer Code is non-transferable and valid for single use on an item as provided in the terms and in Our sole discretion. Offer Codes cannot be used towards VAT. The Offer Code must be provided in the applicable box at checkout when purchasing the product. We are not responsible for lost, stolen or corrupted Offer Codes or any unauthorised use of the Offer Codes. Offer Codes cannot be redeemed for cash or any cash equivalent; no substitutions or credits allowed. The monetary value of any Offer Code will not be refunded or credited back if any or all of the products are returned. Offer Codes may have expiration dates and We may decide to stop accepting any Offer Codes or stop any promotion at any time in Our sole discretion. Offer Codes are void if copied, transferred, sold, exchanged or expired and where prohibited. Offer can be used multiple times within the offer period. The Offer cannot be used in conjunction with any other Offer discounts. Requests not complying with all terms and conditions of the Offer Codes will not be honoured.

If we cannot accept your order

There may be circumstances in which we are unable to accept your order, because of something we discover after we send you an order confirmation email. If this is the case, we will inform you of this via email and will refund you for the product. We may be unable to accept your order because:

we have identified an error in the price or description of the product;
it appears that the order mistakenly duplicates another order;
there are unexpected limits on our resources which we could not reasonably plan for;
a credit reference we have obtained for you does not meet our minimum requirements or we cannot obtain authorisation for your payment;
we suspect that the order has been placed fraudulently;
we are unable to meet a delivery deadline you have specified;
the product is out of stock;
a promotional offer or discount code has been used outside of a valid promotion period or has expired; or
your order otherwise breaches any of the requirements of these Terms.

CONTACT US.

If You have any questions about these Terms or otherwise need to contact us for any reason, You can reach us at by email at hello@dreamcloudsleep.co.uk

Updated 30/06/2021

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