Welcome to DreamCloud Sleep Concierge & Support
ALL BUT THE LULLABYE
Our Sleep Concierge is here to answer any questions or resolve any issues so you can get your best rest. We take your sleep seriously and can’t wait to hear from you.
DreamCloud Sleep Concierge was founded on the belief that luxurious and rejuvenating sleep should be accessible to all. We pride ourselves on our reliability, friendliness, and expertise to take you to Destination DreamCloud.
Updated Friday 26th March
We believe that a good night’s sleep is more important now than ever. The team at Dreamcloud remains committed to your wellbeing throughout these difficult times. We continue to deliver all orders as quickly and safely as possible so you remain rested with one less worry.
To give you peace of mind for a safe delivery, we are taking steps in line with government advice and have the following precautions in place.
- All orders still ship within 1-3 working days
- Standard Delivery, including No-Contact Delivery, remain free of charge
- As a mattress is a heavy item, Standard Delivery orders are delivery into hallway by default, with No Contact Delivery available by choice (see below for more info)
- Standard Delivery is low contact and delivery drivers are taking all prescribed safety precautions including increased social distancing and regular hand washing.
- All items remain boxed before delivery and are stored in clean, sterile conditions.
This is available for all orders by choice. To select this option, follow the steps below.
- Complete your mattress purchase from our website as per normal
- Our delivery partner will call you to confirm delivery approximately one hour before your delivery time. Simply request ‘Safe Place’ delivery and select ‘outside my front door’
- You will be notified once the delivery has been made
OLD MATTRESS REMOVAL
We continue to offer removal of old mattresses via AnyJunk but only with collection from outside of your property